How far in advance should I call for container service?
Container service is guaranteed with a minimum of 2 business days of notice. Service requests within 48 hours will be accommodated if scheduling permits.
What do I need to do to prepare for container service?
Before your dumpster rental is scheduled to arrive or be picked-up, we recommend that you block off the necessary area for the truck and container, making sure that the dumpster is not blocked in by vehicles. We also recommend having someone onsite to accept the delivery and that all gates be unlocked prior to delivery or pickup. Please also note that dry, stable ground is required for dumpster delivery and pickup. Service may not be available if ground is excessively wet or muddy.
Do I need to separate my materials?
Most customers choose to commingle materials into one dumpster for convenience. Some materials (clean wood, drywall, cardboard, and metal) may offer a cost savings if you separate them at your site. If you have a lot of rubble, you should keep it separate to avoid overweight container charges at the commingled rate. Separated materials should be identified at the scale or over the phone with our dispatch team before the materials come into our yard.
How full can I fill my container?
Containers of mixed material should not be filled past the top edge of the dumpster. Trucks cannot haul containers that are over 38,000 pounds. If you are disposing of heavy materials, such as rubble, you should use a smaller container (10yd3, 12yd3, 15yd3 or 20yd3) and consult with the Revolution Recovery team to prevent having an overweight dumpster. Overloaded or overweight containers that cannot be removed from site may incur an additional charge.
How long can I keep the container at my site?
Dumpster rentals may sit at your site for up to one week at no additional charge. Dumpsters sitting longer than one week may be subject to a rental fee.
